ARTShop Delivery Policy

• For any specific requirements pertaining to an ARTShop purchase, order tracking, and related matters, please contact:

ARTShop Delivery

Arbitrage Research and Trading Ltd. 330 Bay St, Suite 820 Toronto, Ont, Canada M5H 2S8   Toll Free US/CAD: 1-877-213-2107   Or   Tel:  1-647-478-5507 ARTShop@arbitrage-trading.com

Delivery Policy Statement - ARTBooks

• Deliveries are made by courier.

• Delivery charges are posted on the order form and relate to destination, handling, and weight.

• Deliveries should take no more than 6 weeks, regardless of delivery method, unless overridden by additional explicit contractual provision such as for bespoke products/services.  Urgent deliveries must be arranged separately.

• Automatic delivery may not be listed for every country due to a variety of logistic/shipping reasons.  If you wish to have delivery to a country not listed on the default destinations, then contact the ARTShop to see if it is possible to make other arrangements.

• Shipping & Handling Costs: Please note that some items are expensive to delivery simply due to their size and weight.  Moreover, these figures must account for handling and related costs as well.  For example, the TG2 Read Me First PI&PII book is packaged as 800 pages, 34x29x6cm, weighs 2.5kg (... its big & heavy).  Typical UPS delivery quotes are provided in the images below for London, Tokyo and Johannesburg S.A. The fee we charge is typically 10% less.  You may price this yourself at the UPS site (please be sure to make appropriate allowances for the currency conversion).

        

Tokyo Sample       Johannesburg Sample     London Sample

Refund Policy Statement - ARTWare

• These will be published soon, when the ARTWare products are made available