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FileSecure® Installation Notes

TG2e-Books rely on the FileSecure® "secure" Adobe® PDF document system.  This is a well tested system and works reliably when employed in accordance with the Technical Requirements (see FAQ's).

The FileSecure®  "Viewer" can be dloaded from here (https://www.file-secure.com/Install/fsLoad/Setup.exe).  This is updated from time-to-time, please consider using the latest version.

Some operating systems/environments (such as Windows XP® and Vista®) may  have special settings that require attention. 

1) If you are installing in a corporate environment, then your IT department may have installed various restrictions on what may be installed, and what may access the internet.  In these cases, please contact your IT department for assistance.

2) FileSecure® works well with various  operating systems, firewalls, and anti-virus products.  However if you see any of:

When installing you receive:
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* error in installation of file secure viewer, or
* error sub code:18001, or
* "you have no rights to modify the registry" message


When trying to register your protected file you  receive:
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* "Please connect to the Internet" notice
* Password box keeps popping up or appearing even after they enter the correct password.


There can be several causes to these issues:

i) You have some firewall or anti-virus software running on your PC that is preventing the File Secure Viewer from connecting to the Internet to register your file.

Try TEMPORARILY disabling all anti-virus and firewall software that is running on your PC first. Then opening the File Secure file. Once the file is open and registered, you can then re-activate your firewall and/or anti-virus software.

If you still receive the connection error, see point ii).

ii) Some PC may require you to be logged in as the administrator in order for File secure to connect to the Internet or to install software that modifies the registry like the File Secure Pro Viewer.

If you are using Windows Vista, right-click on the file and choose "run as administrator". You should now be able to run the file without errors.

If you are using Windows XP:

1. In Windows Explorer, click the program executable file that you want to open.
2. Press SHIFT and hold, right-click the program icon, and then click Run as.
3. To log on using an Administrator account, click The following user.
4. In User name and Password, type the Administrator account name and password that you want to use.

iii) In Vista or Win7 you may need to "Run as Admin", when opening a file, for example

 

For More information, please contact TG2Books@arbitrage-trading.com , and when reporting errors, please include details of the steps required to produce the error, all error messages, and your system configuration (pc/cpu/ram etc, OS, etc.)

Available at the ARTShop

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Are you a training officer for your firm, or an instructor at an educational institution?  Then you may also wish to consider the ARTSchool Developer's Kit: it comes with thousands of PowerPoint (r) slides in an easy to use searchable database format.  The slides are closely tide to the TG2 Books, and the package will permit presenters to prepare lectures with minimal time and cost.